Question 1

How can I enable notifications in the Dinesse Chef app for Android?

Accepted Answer

Notifications are activated automatically on Android. You don&#x27;t have to do anything. If you&#x27;re not receiving any notifications on Android, something might be wrong. Please reach out to us so we can have a look and solve your problem.

Question 2

How can I enable notifications in the Dinesse Chef app for iOS?

Accepted Answer

If you&#x27;re not receiving any notifications on iOS, something might be wrong. Notifications have to be explicitly allowed on iOS. You can do this in your Settings. Head over to the notifications page in your iOS Settings. Or, in your app, go to Profile (in the bottom menu) and activate via the preferences screen.

Question 3

How can I download the Dinesse Chef app?

Accepted Answer

You can download the Dinesse Chef app from the App Store (iOS) and Play Store (Android).

Question 4

How do I reach out to Dinesse as a chef?

Accepted Answer

You can contact us via email, info@dinesse.com. Or by phone, +31 (0)20 244 5343. Email is preferred.

Question 5

How can I refresh my dashboard / overview of events?

Accepted Answer

When you&#x27;re on the home screen, you can refresh your feed by swiping from top to bottom, just like you do in all other apps.

Question 6

Is my Dinesse Account secure?

Accepted Answer

Your Dinesse account is fully secure. You will be the only one who has access to your account and events, or to make changes. In the unlikely event that something happens, be sure to reach out to us ASAP. We implement extra security measures to verify the integrity of your sign-in or authentication procedure.

Question 7

How do I become a private chef with Dinesse?

Accepted Answer

Download the app and easily join our network. When we&#x27;ve received your data, we&#x27;ll reach out to you in order to determine your eligibility in our community. We might have a short talk to get to know you better.

Question 8

What do the statuses and colors mean of my events?

Accepted Answer

In this article you can discover what your statuses and colors mean in the Dinesse Chef app. Do you have any more questions about an event, the app or about statuses? Reach out to us.

Question 9

How do I receive events and bookings?

Accepted Answer

You&#x27;ll be invited and notified of new events in the Dinesse Chef app. These bookings have been selected to your preferences.

Question 10

How long do I have to repond to an invitation?

Accepted Answer

Due to Dinesse&#x27;s fast servicing pace, invitations may expire faster than you might expect them to. It could be that, for some events, multiple matching chefs have been selected. When this occurs, you might not be selected for the final event. There is no deadline for replying to an invitation. They&#x27;ll automatically disappear in the app.

Question 11

How do stay safe during the COVID-19 pandemic?

Accepted Answer

In this article, you&#x27;ll find a couple of security measures in order to stay safe during the COVID-19 pandemic. Be sure to take notice of these measures in order to stay more safe and healthy.

Question 12

How do I pay taxes for my income and revenue from Dinesse?

Accepted Answer

Because taxes can be a complicated component which differ per person, we recommend you to reach out to a accountant to set up and correctly structure your tax requirements.

Question 13

How can I troubleshoot notifications in the Dinesse Chef app?

Accepted Answer

Notifications are activated automatically on Android. You don&#x27;t have to do anything. If you&#x27;re not receiving any notifications on iOS, something might be wrong. Notifications have to be explicitly allowed on iOS. You can do this in your Settings. Head over to the notifications page in your iOS Settings. Or, in your app, go to Profile (in the bottom menu) and activate your notification preferences.

Frequently Asked Questions