App - Dinesse Chef
You can download the Dinesse Chef app here.
Notifications are activated automatically on Android. You don't have to do anything.
If you're not receiving any notifications on Android, something might be wrong. Please reach out to us so we can have a look and solve your problem.
If you're not receiving any notifications on iOS, something might be wrong. Notifications have to be explicitly allowed on iOS. You can do this in your Settings. Head over to the notifications page in your iOS Settings. Or, in your app, go to Profile (in the bottom menu)
This will bring you to the following screen:
On the profile screen, continue to the Preferences tab.
This will bring you to the following screen:
Press Allow on the "Notifications to smartphone" button.
This will bring you to your iOS Settings. In your settings, you can set your notification preferences for the Dinesse Chef app. In order to effectively receive all notifications, you should enable the following options:
The settings above will allow Dinesse to deliver you every important notification. In your app, you'll now see the following screen with Active indicating notifications are fully active and set-up correctly. You may have to re-visit your preferences page to make sure the value is updated if you have just changed the setting.
Android
Notifications are activated automatically on Android. You don't have to do anything.
iOS (iPhone, iPad, iPod)
If you're not receiving any notifications on iOS, something might be wrong. Notifications have to be explicitly allowed on iOS. You can do this in your Settings. Head over to the notifications page in your iOS Settings. Or, in your app, go to Profile (in the bottom menu)
This will bring you to the following screen:
On the profile screen, continue to the Preferences tab.
This will bring you to the following screen:
Press Allow on the "Notifications to smartphone" button.
This will bring you to your iOS Settings. In your settings, you can set your notification preferences for the Dinesse Chef app. In order to effectively receive all notifications, you should enable the following options:
The settings above will allow Dinesse to deliver you every important notification. In your app, you'll now see the following screen with Active indicating notifications are fully active and set-up correctly. You may have to re-visit your preferences page to make sure the value is updated if you have just changed the setting.
In this article you can discover what your statuses and colors mean in the Dinesse Chef app. Do you have any more questions about an event, the app or about statuses? Reach out to us.
1. Open
Color: Yellow
The Open status means that the event has not yet been fulfilled. You can reply on this event with your availability and preferences. If you tap on the event, you'll land on the event page, where you can reply to the event.
Cancelled
Color: Red
You have indicated that you are not available for the event.
You are available
Color: Green
You have indicated that you are available for the event. We are going to check if you are the best match for the event, and you'll receive a response via e-mail or notification as soon as possible when you have been selected for the event.
As soon as you have been selected for the event, you'll see the live change of the status, and it should have changed.
2. Assigned
Color: Purple
You have been selected and are officially assigned to the event. This means that you have been assigned as chef to the event, and you should get in touch with the customer / host of the event as soon as possible.
3. Accepted
Color: Green
The event is scheduled, you can reach out to the client / host if possible, and serve a unique experience. All contact options are available in the app, you can call or e-mail the client from within the app. Information for the event is available in your dashboard. This way you'll never lose any information regarding your events and all your administration is available on a central, clear place.
4. Finished
Color: Green
You have successfully finished the event. We exchange feedback and reviews with you, once they've been made available. Furthermore, you'll have full insights into prior and future events.